Tools + Tech

MCI Connect™.

MCI Connect™

MCI Connect™ is an exclusive and state-of-the-art telematics solution designed to give you greater and smarter oversight of your whole operation, improving coach uptime and lowering costs, without requiring more work.

Why MCI Connect™?

  • Flexible

    Easy to deploy, compatible with multiple vehicle platforms and requires minimal IT infrastructure.

  • Builds Strong Teams

    Improve your training strategies with insightful reports that show opportunities for improved driver performance.

  • Mobile App

    Fleet information at your fingertips with the easy-to-use mobile application for iOS and Android.

  • Secure

    Protected and monitored by state-of-the-art cyber security technology.

  • Always Up to Date

    Each coach has the latest software versions with secure over-the-air updates.

  • Saves Fuel

    MCI Connect™ finds fuel savings and energy efficiencies by identifying smart routes.

  • Solves Problems

    Our built-in on-board smart technology communicates real-time GPS and analytic data to ensure optimal coach performance and safety.

  • Saves Time

    MCI Connect™ gives you smarter oversight of your whole operation, ultimately improving coach uptime.

Powerful management tool.

  • On-board

    Monitors all vehicle on-board controllers and systems while recording GPS location for real-time monitoring and two-way communication with buses.

  • Remote Access + real-time alerts

    No matter your location or device, the entire suite of information is accessible – with real-time event notifications sent as issues arise.


  • Fully customizable data reports deliver the information that matters to you to help you meet your specific goals and needs.

  • Breakdown Prevention

    Knowing about a problem before it becomes a breakdown is key to successful fleet management.

  • Our Active Centre Support team monitors your fleet and sends an interactive report each week about the overall performance of your fleet.


What vehicles can the system be installed on? +

The system is compatible with a variety of vehicles and can be easily retrofitted into different transit buses, highway coaches, para-transit and even can support your SUVs and cars.

Can we change the communication interval of the units to get the location in high resolution? +

The location interval can be changed according to the customer needs based upon time or distance.

Is it possible to define high and low threshold sensor values and get an alert when these thresholds are crossed? +

The system allows you to define a range of different sensor-related events and notifications can be sent to the relevant personnel via email.

Is it possible to install a G-sensor on an old vehicle? +

The G-sensor is embedded in the MCI Connect MBU unit and is always available.

What kind of extra resources would we have to hire to support MCI Connect™? +

With the support and training from the MCI Connect team, you should not need to hire additional personnel to support the system. MCI Connectis designed to be operated by the end users and provide automatic alerts to required personnel.

Can we replay the route of the vehicle on the map? +

You can replay the vehicle route on the map. The route will include the speed and location of the vehicle at all times, as well as events that occurred on-route.

Can we create an alert if a vehicle leaves a geographic area during a specific time, such as during a weekend? +

You can generate alerts when vehicles leave any predefined area during any predefined schedule. These alerts can also indicate other actions, such as starting the engine inside or outside of these areas.

Can we get fuel information such as consumption and fuel level in the tank? +

The fuel consumption is available for all vehicles operated by transit agencies. Fuel level is available for all vehicles equipped with fuel level sensors.

Is it possible to get an alert if the vehicle is operated in an inefficient way? +

MCI Connect™ can send a notification when the vehicle is performing in an inefficient way based on driving maneuvers or operating conditions.

What kind of IT infrastructure is required to support MCI Connect™? +

In order to use the system, all you need from your IT team is a computer with any internet browser and an internet connection to the MCI Connect website.

Still have questions?

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Have confidence in your electric coach fleet performance.

Connect 360™ is a customizable performance dashboard that provides smart analytic reporting to expand insight and intelligence for managing your battery-electric coaches.

It provides an easy-to-read visual report for battery-electric coach and operator performance, allowing you to better understand this new technology to maximize efficiency, reliability and sustainability, and seamlessly transition to a high-performing zero-emission fleet.

Key Analytics.

Real-time performance statistics are displayed in easy-to-read graphs and measurements. This helps you optimize your zero-emission coach fleet – from bus drivers and passengers, to maintenance and scheduling teams.

  • kWh/mile

    Energy consumption

  • Range achieved and remaining

  • Battery state-of-charge

  • GPS

    Location and average speeds

  • Regenerative braking

  • Range

    Range estimation values.

  • HVAC consumption/mile


Connect 360™ is included on every new zero-emission, battery-electric MCI coach and analytics.
  • Additional range capability with improved driver performance.

  • Decision-making information to optimize charging strategies.

  • Intelligence on how to preserve battery energy throughout the day.

  • Reduced operating cost and maximum fleet utilization.

Key analytics for Connect 360™ were developed through New Flyer’s Vehicle Innovation Center, North America’s first innovation lab dedicated to the exploration and advancement of bus and coach technology. To date, Connect 360™ remains the only reporting technology of its kind for battery-electric buses and coaches in North America.