Parts + Support

Service centers.

Reliable service you expect from MCI.

When it comes to providing service for your motor coach fleet, we’re in overdrive to bring you the quality and reliable service you expect from MCI, when and where you need it. MCI’s service network meets the strategic needs of motor coach operators for equipment maintenance, repair, and service.

For an MCI Service Center, call 888.912.9983.

MCI repair + conditioning.

MCI specializes in the repair of all makes and models of intercity coaches and transit buses.

  • Full mechanical, maintenance and repair work
  • Full body shop repairs
  • Paint booth
  • Heavy collision repair
  • Bus wash and lavatory services
  • Alignments and suspension services
  • Complete warranty and recall work
  • DOT inspections
  • Oil sample analysis
Technician performing repair and maintenance work on an MCI motorcoach in a service facility, inspecting and servicing key vehicle systems to help ensure optimal performance, reliability, and road readiness. The image highlights skilled craftsmanship, professional service support, and MCI's commitment to maintaining coaches in top operating condition.

Skilled professionals at your service.

MCI Parts Solutions Managers can help you coordinate all the services that are available to you as an MCI motor coach operator. They can provide answers to your questions, solutions to any problems, suggestions on parts inventory, and recommendations for maintenance and repair.

Locate your Support Manager

MCI technicians are trained in the latest maintenance and repair technologies and are committed to providing exceptional service for all your maintenance and repair needs. Because they have quick access to in-stock genuine OEM parts, the service centers can often provide same-day service for everything from routine maintenance to complex troubleshooting.

MCI service center with motorcoaches undergoing maintenance and repair, featuring skilled technicians, specialized service equipment, and a professional workshop environment. The facility is designed to support vehicle inspections, repairs, preventative maintenance, and customer service needs to help keep coaches operating safely and efficiently.

Find a service center.

The MCI nationwide network of MCI service centers and Authorized MCI Service Providers will keep your motor coach fleet running smoothly, no matter where you are. For an MCI Service Center, call 888.912.9983.

Locate a Service Center

MCI Des Plaines Service Center featuring motorcoaches in a professional maintenance facility with skilled technicians, service bays, and specialized equipment. The service center supports inspections, repairs, preventative maintenance, and technical support to help keep coaches operating safely, reliably, and efficiently.

  • Fixed Right the First Time

  • Accurate Estimates

Competitive, convenient service.

You’ll appreciate our competitive pricing on labor and parts, as well as our 6-months parts and labor warranty. And your drivers will appreciate our comfortable customer lounges and convenient service hours, with some locations open in the evening.

Wheelchair-lift retrofits and installations.

MCI’s wheelchair-lift retrofit program makes ADA compliance possible through OEM quality installations right in our own service facilities.

Retrofits + installations.

  • Fast-Idle Circuit

    MCI installs a fast-idle circuit to make sure that your coach battery can handle the electrical load at all times.

  • OEM serviceability

    Your retrofitted coach can be more easily serviced by any trained technicians familiar with MCI equipment and service manuals.

Installation to MCI factory standards.

 

OEM-quality installations maintain the structural integrity of the coach, and the safety of all of your passengers.

  • Seat tracks are welded to structural steel and passenger restraints to ½-inch plate steel, never to plywood or other less-resilient materials.

  • Safety interlocks are installed to ensure that the coach remains in park with the park brake on while engaging the lift.

MCI employees gathered on the factory floor, standing alongside motorcoach components and production equipment. The image highlights teamwork, craftsmanship, and the people behind the design, manufacturing, and assembly of MCI motorcoaches.

  • Original-Maker Lift Availability

    MCI can install either a Ricon or Braun lift in your MCI coach, depending on original coach specifications. By choosing original equipment, you can be assured that you’re installing a lift that is approved for MCI coach use and will work properly with your coach systems.

  • OEM fit and Finish

    Wheelchair-lift retrofits are done at MCI’s own facilities, where trained technicians have the equipment and training to make sure that every lift looks like it’s been on board since day one. We can match seat patterns and our quality installation is your assurance of top performance, along with longevity of service.

  • Retention of All Original Coach Functionality

    From making sure there are no splices in the electrical system to rerouting air ducts to make sure that the HVAC system continues to keep your entire coach at a comfortable temperature, MCI makes sure that your factory-standard MCI coach will work exactly as before.