MCI’s L.A. facility expands service to SoCal customers

Des Plaines, Illinois, USA – May 6, 2025: (TSX: NFI, OTC: NFYEF, TSX: NFI.DB)
Motor Coach Industries (MCI), a subsidiary of NFI Group Inc. (NFI) and North America’s motorcoach leader, offering in-field technical expertise, 24/7 roadside assistance, and parts support, has expanded its ability to provide high-quality, factory-level service for motorcoach operators across Southern California. Local businesses and drivers now have access to a state-of-the-art MCI service center conveniently located near Los Angeles in Torrance, California.

To celebrate, MCI hosted an open house and ribbon cutting ceremony for customers, partners, and local officials on May 1, 2025.

“This new location expands our reach and enhances support for customers in one of the nation’s most active transportation corridors,” said Michael Donner, Director, MCI Service Centers. “With advanced capabilities and a strong local team, we’re delivering the expert service our customers rely on.”

Led by Service Center Manager Tony Molina, the 35,000-square-foot Torrance facility features:

• 12 service bays and an outdoor wash station
• A dedicated high-voltage repair station and 60kW charging infrastructure
• OEM diagnostic tools and factory-trained technicians
• Body and paint services, refurbishment, fire restoration, and general repairs
• A relaxing drivers lounge with Wi-Fi, refreshments, and comfortable seating

The new facility supports all makes and models of NFI Group motorcoaches and buses, including MCI, New Flyer, ARBOC, and Alexander Dennis vehicles. Located at 20700 Denker Ave, Unit A, the Torrance service center is open Monday to Friday, 7:00 a.m. to 3:30 p.m. Pacific. To schedule service, call 909-240-7211.

The Torrance site joins a network of seven full-service MCI and New Flyer service centers across North America, each offering diagnostics, accurate estimates, and a 6-month parts and labor warranty under MCI’s Reliadrive quality commitment. With in-field support, 24/7 roadside assistance, and parts from NFI Parts™, North America’s largest bus and motorcoach parts supplier, MCI delivers greater uptime and peace of mind for fleet operators.

From routine maintenance and electric vehicle support to major collision repairs and complete refurbishments, MCI service centers are built to meet the evolving needs of today’s motorcoach fleets.

To learn more or locate a service center near you, visit www.mcicoach.com/parts-support/service-centers/.

About MCI

MCI is North America’s public and private market motorcoach leader. Products include the luxury J Series (an industry best-seller for more than two decades), the workhorse D Series, and the brand new zero-emission luxury and commuter coaches: the battery-electric J4500 CHARGE™, D45 CRT CHARGE™, and D45 CRT LE CHARGE™. MCI also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry’s only Automotive Service Excellence (ASE) accredited and award-winning MCI Academy.

About NFI

Leveraging 450 years of combined experience, NFI offers a wide range of propulsion agnostic bus and coach platforms, including market leading electric models. Through its low- and zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation.

With nearly 9,000 team members in ten countries, NFI is a leading global bus manufacturer of mass mobility solutions under the brands New Flyer^® (heavy-duty transit buses), MCI^® (motorcoaches), Alexander Dennis Limited (single- and double-deck buses), Plaxton (motorcoaches), ARBOC^® (low-floor cutaway and medium-duty buses), and NFI Parts™. NFI currently offers the widest range of sustainable drive systems available, including zero-emission electric (trolley, battery, and fuel cell), natural gas, electric hybrid, and clean diesel. In total, NFI supports its installed base of over 100,000 buses and coaches around the world. NFI’s common shares trade on the Toronto Stock Exchange (TSX) under the symbol NFI and its convertible unsecured debentures trade on the TSX under the symbol NFI.DB. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com.

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