FAQ.

Warranty

A motorcoach warranty plan covers the cost of repairs and replacements for coach components. A minimum 1-year base warranty period is applied, and additional component and system warranties will differ depending on the plan selected.

Extended coverage typically includes major systems such as the engine, transmission, electrical systems, braking systems, HVAC, and other critical components, depending on the plan selected.

Warranty plans vary, but most extended warranties can cover several years or a defined mileage range.

Yes. Warranty coverage helps reduce unexpected repair costs, improve uptime, and protect against expensive component failures, especially for high-mileage commercial coaches.

Yes. Many warranty providers offer coverage options for pre-owned coaches, though eligibility may depend on age, mileage, and condition.

Most programs include access to a nationwide or authorized network of service centers, ensuring support wherever your routes take you. Coach operators have access to MCI’s North American bus and coach service network for collision, maintenance, and repair servicesincluding MCI Service Centers located in Hayward, CA, Torrance, CA, Dallas, TX, Des Plaines, IL, Blackwood, NJ, Arnprior, ON, and Montreal, QC.  

Typical exclusions include routine maintenance (oil changes, filtershardware, lubricants), wear items (tires, brake padsbelts), and damage due to misuse or accidents. 

Warranty plans vary, but most extended warranties can cover several years or a defined mileage range.

Yes. Faster approvals and access to qualified service centers help minimize downtime and keep your fleet operational. 

Costs vary based on coverage level, coach age, mileage, and usage. However, warranties often pay for themselves by preventing large, unexpected repair expenses.