MCI Service Centers

When it comes to providing service for your motor coach fleet, we're in overdrive. We've been expanding our network of MCI service centers and Authorized MCI service providers to bring you the quality, reliable service you expect from MCI, when and where you need it. In fact, you'll find an MCI service presence in or near many of the largest metropolitan areas in the U.S. and Canada.


YOU'LL FIND MCI SERVICE CENTERS WHERE MOTOR COACHES GATHER

With locations in or near Chicago, Orlando, Anaheim, Dallas, Philadelphia, and Montreal, MCI service center network locations meet the strategic needs of motor coach operators for equipment maintenance, repair, and service.

Each service center leverages specialized diagnostic tools to get your coaches back on the road fast. Key service center locations are equipped for collision repairs, paint, and body work. Our service centers are also approved for Detroit Diesel, Allison Transmission, ZF ASTronic Transmission, and HVAC systems warranty service. MCI also offers retrofits with OEM wheelchair lifts.

You'll appreciate our competitive pricing on labor and parts, as well as our 90-day limited repair warranties. And your drivers will appreciate our comfortable customer lounges and convenient service hours, with some locations open in the evening If necessary, we can make towing arrangements to get your coach into the nearest MCI service center or Authorized MCI Service Provider.

THE MCI REPAIR AND RECONDITIONING CENTER

The 44,000-square-foot MCI Repair and Reconditioning Center, conveniently located between Cleveland and Columbus, ohio, specializes in the repair of all makes and models of intercity coaches and transit buses. Our skilled technicians offer:

 
  • Major collision repair and body work
  • Coach painting in a state-of-the-art paint booth
  • Complete mechanical repair services, including chassis, suspension, brakes, air conditioning, and steering
  • Coach modifications and wheelchair lift installations
 
 
  • Insurance estimating and appraisal services
  • Immediate access to replacement parts on-site and 24-hour delivery of parts from the MCI inventory at our Louisville, Kentucky, distribution facility
  • Repair or replacement of body and structural components
 

So, whether your coach is damaged or just showing its age, we can make it look as good as new. We can even arrange towing of your damaged coach to our facility from anywhere in the U.S. and Canada.

MCI COACHEXPRESSSM SERVICE

At MCI, we understand that asset utilization and minimizing downtime are the keys to your profitability. And that's what MCI's CoachExpress service is all about. We're here to help you keep your seats filled and your wheels turning as many minutes of the day and days of the week as possible.

In fact, it's the MCI CoachExpress Service guarantee: All of our MCI service locations promise to begin work on your coach within one hour of your arrival and, for all repairs estimated to take four hours or less, we promise to complete your coach repairs the same day.

MCI CoachExpress maintenance services are designed with one thing in mind — keeping you ahead of the maintenance curve. Just drive in at your appointed time and you'll drive away when promised.

Services offered through COACHEXPRESS

Contact your local Service Center Operations Manager to create a coach maintenance agreement tailored to your individual organization.

WE'RE THE SERVICE PROS

Nobody knows your MCI motor coach better than the skilled professionals at our U.S. and Canadian service centers and our MCI Repair and Reconditioning Center. All of our MCI technicians are trained in the latest maintenance and repair technologies and are committed to providing the ultimate in responsiveness to all your maintenance and repair needs. Because they have quick access to in-stock genuine OEM parts, the service centers can often provide same-day, world-class service for everything from routine maintenance to complex troubleshooting.

MCI parts solutions managers can help you coordinate all the services that are available to you as an MCI motor coach operator. They can provide answers to your questions and solutions to any problems, suggestions on parts inventory, and recommendations for maintenance and repair.

To reach your MCI Fleet Support Manager, click or call 866-MCICOACH (624-2622) today.

From routine maintenance and warranty to complex troubleshooting, you'll find all the help you need to keep your motor coach fleet runningsmoothly at any location in the nationwide network ofMCI service centers and Authorized MCI Service Providers.

 

MCI SERVICE CENTER LOCATIONS

Blackwood, New Jersey
14 Harmon Drive
Blackwood, NJ 08012
800-262-1287

Dallas, Texas
9787 Clifford Drive
Dallas, TX 75220
800-248-4942

Des Plaines, Illinois
200 East Oakton Street
Des Plaines, IL 60018
800-428-7626

Los Alamitos, California
10850 Portal Drive
Los Alamitos, CA 90720
800-777-4101

Winter Garden, Florida
1155 Elboc Way
Winter Garden, FL 34787
800-390-0287

Montreal, Quebec
3500, rue St. Patrick
Montréal, Quebec H4E 1A2
800-663-3328

 

 

Motor Coach Industries: Corporate Address 200 East Oakton Street, Des Plaines, Illinois 60018 | Phone: 866-MCICOACH

Copyright 2004-2014 Motor Coach Industries Int'l, Inc. and its subsidiaries. All Rights Reserved.