Day or night, near or far, MCI's Emergency Roadside Assistance (ERSA) is there for you. It's not just about fixing mechanical problems and getting coaches back on the road quickly — as essential as that is. It's also about skilled, friendly professionals going the extra mile for you whatever the circumstance.
As an MCI motor coach owner, in addition to enjoying the benefits of innovative MCI technology and engineering, you benefit from the peace of mind of knowing that your drivers always have access to Emergency Roadside Assistance, 24 hours a day, every day of the year.
MCI representatives will be there for you in your time of need from start to finish. Breakdown resources include six MCI Service Centers, more than 200 Wheeltime service locations for engine- and transmission-related issues, and Cummins' coach-friendly support network. We also maintain an extensive database of service providers across North America to make sure that you can get service virtually everywhere your drivers may find themselves.
Even if you don't think you'll ever call us for assistance, you may be able to help us help others. If you would like to be added to our vendor database, please call our ERSA hotline, 800-241-2947, or download the application.
To find out more about MCI Emergency Roadside Assistance, please call us at 800-241-2947.
Trained MCI Technical Support representatives are available to provide live phone support Monday - Friday, 8:00 a.m. - 8:00 p.m. EST, from anywhere in the U.S. or Canada.
Seven dedicated technicians are available to answer MCI- or Setra-related questions. With over 272 years of combined mechanical knowledge and experience, let our technical support staff guide you through your most challenging coach repair questions.
Withour extensive support network of experienced engineers and technical support teams, answers are just a phone call away.
Motor Coach Industries - A New Flyer company: Corporate Address 200 East Oakton Street, Des Plaines, Illinois 60018 | Phone: 866-MCICOACH
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