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Scheduled maintenance is the foundation of a well-maintained fleet. And having quality work done by a shop you trust is invaluable. MCI service centers all offer a suite of guaranteed-fast maintenance services collectively called CoachExpress that help you maximize your uptime and control your budget. "We created these CoachExpress services to help operators stay on top of their scheduled maintenance," says Jerry Cignarella, MCI's vice president of service center operations. "We wanted to offer a fair price and a predictable timeframe, along with the level of trust that comes with bringing a coach to the technicians who know it best." BrakeExpress covers all MCI coaches with drum brakes and includes installation of new front, drive and tag brake drums; new wheel seals; new bonded brake shoes; new wheel hardware spring kits; and new hub cover gaskets. And when you bring your coach in by advance appointment, MCI guarantees that the service will be completed within 14 shop hours of the scheduled start time — if not, you'll get five percent off your next BrakeExpress bill. LubeExpress includes engine oil and filter change; coolant filters change; antifreeze and Nalcool® check; fuel filters change; chassis lube; and checking and recording tire pressures. The service is guaranteed to take two hours or less, or you'll get 10 percent off your next LubeExpress bill. A/CExpress is available for all MCI motor coaches and most MCI conversion shells. It includes A/C system pump-down; identification of HVAC contents; replacement of receiver/drier; oil compressor change; HVAC filter cleaning; leak-testing; and checks of brushes, HVAC motor amp draw, A/C compressor performance, refrigerant level and unloaders (with adjustments to unloaders as needed). We'll also steam-clean the condenser. Standard A/CExpress service is guaranteed to be completed in six shop hours or less from the scheduled start time (by appointment), or you'll get five percent off your next A/CExpress tune-up service. MCI service centers can even convert your MCI or MCI conversion coach from R12 to R134A — also within a guaranteed time frame — 10 business hours — and at a fixed price. For more information about CoachExpress services, click here or call (866) 624-2622 (U.S.) or (800) 624-8886 (Canada). The FYI from MCI editorial staff values your feedback. Please e-mail any suggestions, comments, or ideas for future articles to fyi@mcicoach.com. |
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