PARTS, SERVICE
and SUPPORT
CUSTOMER CARE iWARRANTY
MCI PARTS STORE
- Online Parts Store
- Parts Specials
- Fast or Free Parts Guarantee
- Coach Guard®
- Remanufactured Parts
- Featured Products
- Publications
- Quick Reference Charts
- MCI Signature Shop
SERVICE CENTERS
TECHNICAL SUPPORT
 
-------------------------------
- Emergency Roadside Assistance
- Locate a Service Center
- Locate a Fleet Support Manager
- Parts Credit Application
 


PARTS PICKS
- MCI backs Coach Guard quality with service to match

 

The MCI Coach Guard® brand encompasses more than 1,000 parts and components, all competitively priced and engineered — often by MCI's own top-notch staff — to meet or exceed OEM standards. Not to mention, they undergo some of the most rigorous testing in the industry and come with generous warranties. But price and quality aren't the only reasons to shop the Coach Guard catalog.

Coach Guard also offers great customer service. "We develop these parts, so we know these parts," says Darrin Thorpe, a customer service parts professional with nearly 20 years of experience. MCI's Parts Pros® representatives are well versed in which coaches need what parts, and they're a trustworthy resource for sound advice. They also know which Coach Guard parts are on MCI's "Fast or Free Parts Guarantee" list, a list of parts that are guaranteed to ship out the next business day. Plus, should a customer have a question on particular specifications or technical data, MCI's parts representatives can network directly with engineers or the MCI's renowned Technical Call Center to get an answer.

So what parts will you find in the Coach Guard catalog? They include, but are not limited to:

  • Bearings and Seals
  • Body Components
  • Brakes and Air System
  • Bumpers and Fenders
  • Cooling
  • Electrical
  • Engine, Transmission, Drive Line and Clutch
  • Lights
  • Filters
  • HVAC
  • Rubber Products
  • Steering
  • Suspension
  • Wheels, Drums and Hubs

Browse the Coach Guard catalog today, or call an MCI parts representative to discuss your coach needs. Find out for yourself just how excellent parts and service can be.

The FYI from MCI editorial staff values your feedback. Please e-mail any suggestions, comments, or ideas for future articles to fyi@mcicoach.com.

     
Home | Email Signup  |  Contact Us  |  Site Map  |  Privacy Policy  |  Legal  |  Webmaster