You don't have to run a slalom or execute a perfect camel spin to know that the 2010 Winter Olympics could mean snow and ice — and possibly tough travel for operators bringing groups to the games in British Columbia. That's why MCI has tapped its longtime authorized service center, Western Bus Parts & Service in North Vancouver, to provide added service before, during and after the games. Western Bus Parts will have extra technicians on staff as well as two service trucks, one with an onboard generator to assist operators with battery issues. It has also started stocking up on popular parts and will offer extended hours.
MCI is supplying some of the extra technicians as well as at least one expert Technical Solutions Manager who will be on hand to help with any necessary training or tough cases of troubleshooting.
"Customers have been calling up and asking what we're doing for the Olympics," says Mitch Guralnick, director of pre-owned coach sales for MCI and coordinator of the Olympics service effort. "We're planning for all the possible contingencies, and we'll be staying on top of the situation for maximum flexibility. And we'll be watching the weather."
Western Bus Parts and MCI will host an open house and facility orientation February 4 that's open to all operators and their staff as well as visiting guests.
Western Bus Parts, which has a strong relationship with MCI that goes back to the 1970s, is located in North Vancouver on the north shore, five minutes from the highway just east of the Lion's Gate Bridge on the way to Whistler. It's a full-service mechanical facility with multiple bus lifts. Services include electrical, brakes, HVAC, glass installation, diagnostics and all other routine repairs and maintenance procedures. Cash, MasterCard, Visa and American Express are all accepted.
If you're traveling to the Olympics, you owe it to yourself to program your GPS today:
Western Bus Parts & Service
95 Philip Avenue
North Vancouver, BC
The FYI from MCI editorial staff values your feedback. Please e-mail any suggestions, comments, or ideas for future articles to email@example.com.
Motor Coach Industries - A New Flyer company: Corporate Address 200 East Oakton Street, Des Plaines, Illinois 60018 | Phone: 866-MCICOACH
Copyright 2004-2016 Motor Coach Industries Int'l, Inc. and its subsidiaries. All Rights Reserved.